Investment from Intercap and Stornoway will accelerate delivery of the Guestlogix e-commerce platform, which includes an AI-powered recommendation engine and touchless cabin technology.
Toronto, ON, April 7, 2021 –– Guestlogix, a travel commerce company, today announced the close of a $3M financing round from existing investors Intercap and Stornoway. The financing will enable Guestlogix to accelerate the investment in its team and first-to-market digital concierge platform, empowering airline partners to drive ancillary revenues. This is the latest innovation from Guestlogix, which has been helping power ancillary revenues for almost 20 years.
As optimism grows about the travel industry’s rebound, so do travellers’ expectations about safety and convenience. The pandemic continues to force rapid, widespread adoption of digital services and puts mounting pressure on airlines to adopt technologies that address traveller anxieties and forge paths to profitability following a devastating year. Addressing this need, Guestlogix’s digital concierge software delivers personalized travel information and offers at precisely the moment travellers need them, resulting in both increased consumer confidence and ancillary revenue for airlines. Moreover, touchless cabin technologies promise safer and more efficient onboard experiences while alleviating passenger stress.
The financing will enable Guestlogix to invest in their team and first-to-market platform, allowing them to help airlines secure a rapid return on investment through technology that disrupts pre-pandemic models.
Guestlogix’s Travel Commerce Platform is an essential tool to help airlines capitalize on the pent-up demand for travel post-pandemic,” said Jason Chapnik, Chairman and CEO of Intercap. “For too long, airlines have surrendered significant ancillary revenues to third parties or have lacked the tools to untap them. Empowered by Guestlogix, airlines can now capture these critical high-margin sales and improve the traveller experience. We’re excited to continue supporting such an innovative, customer-focused company as its new product takes off.”
This investment comes amidst a recent wave of investor confidence in the travel-tech sector.
“We’re already seeing significant adoption of our platform by airlines as they begin to scale their routes to meet growing passenger traffic,” says Robin Hopper, CEO of Guestlogix. “As a company of avid travellers ourselves, we can’t wait to get in the air and we’re thrilled to help airlines and other travel-industry businesses recover. This funding allows us to scale the investment we’ve made in COVID-driven innovation over the past year to meet the renewed demand.”
Founded in 2001, Guestlogix is a travel commerce company whose platform helps airlines to significantly increase ancillary revenues while improving traveller satisfaction and safety across their entire journey.
Powered by AI and machine learning, they enable airlines to introduce digital concierge services to passengers that deliver highly relevant, personalized information and offers. With their extensive marketplace of bookable content, ancillary revenue teams can offer the products and services travellers are looking for at every phase of their journey, from planning through to the end of their trip.