Dive into the four areas that are needed to break the cycle of learned helplessness and gain a better understanding passenger needs and wants.
Airlines are slowly alternative mobile payments on board. Based on a survey of airline payment experts, here are the biggest opportunities.
It’s amazing to think about how much our trips have changed over just the past decade thanks to technology. Packing has become easier because we’re now able to fit all of our entertainment into one small device. No more heavy books, portable DVD players, Walkman devices, or anything […]
Inflight sales have been notoriously difficult for airlines to maximize. It’s hard for customers to want to make additional purchases after they have paid a hefty fee for their ticket, paid for their checked bag, and potentially paid to get just a few inches more of leg room.
While airlines are continuously increasing their revenues, it’s interesting to note that they’re not doing it the same way. While a-la-cart or baggage services technically bring in the most ancillary revenue, airline type (global vs. low cost) has a large effect on how the brand makes its earnings.
Every year, it is becoming more and more evident just how important ancillary revenue is for airlines. From the increase in products and services offered to passengers to the larger portion of space ancillary revenue is taking up in airlines’ financial statements, it is obvious that major airlines […]