Privacy Policy Overview

This website, ("Site"), is owned and operated by Guestlogix ("Guestlogix," "we" or "us"). This Privacy Policy explains how Guestlogix and its related entities (collectively, “we” or “our”) collect, use, disclose, transfer, protect and store your information. If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, you can contact Guestlogix through the Contact Us page.

What the Privacy Policy Covers

This Privacy Policy addresses our use of your "Personal Information" that we receive from you when you use our Site. For purposes of this policy, Personal Information means any information that identifies you, or can be used to identify, contact or locate you. Personal Information also includes information that, by itself does not identify you, but when combined with other information we have, can be used to personally identify, contact or locate you, for example, your name, address, phone number, fax number, email address, financial profiles, social security number and credit card information. (Guestlogix does not currently request social security number, credit card or financial information on its website at this time.)

Personal Information also includes information we receive from you regarding another person that identifies that person, or can be used to identify, contact or locate that person, including by combining that information with other information we already have.

We obtain some Personal Information directly from you and other Personal Information may be collected automatically from you during your use of our Site. We also may already have information about you from various sources such as from your previous visits to our Site or from other third parties with whom we have joint marketing or similar arrangements. Our use of this information is discussed below.

promotion, activity or event, apply for a job, request customer support, download content, communicate with us via third party social media sites, or otherwise communicate with us.

Other Information We May Collect


Like with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with our websites and Services. This information includes Internet protocol (IP) addresses as well as browser type, URLs of referring/exit pages, operating system, language and location preferences, time/date stamp, search history, device identification numbers and system configuration information. Occasionally, we connect personal information to information gathered in our log files as is necessary to improve our Services. If we do this, we would treat the combined information in accordance with this Privacy Policy.


We collect analytics information when you use our Services to help us improve our products and services. We are always aiming to make Guestlogix a better experience for travel companies and customers alike, and your information helps us achieve this. This analytics information consists of the function and feature of the Guestlogix Service being used, and domain name, the username and IP address of the individual who is using the function or feature (which will include any personal information incorporated into the username), and other information needed to detail the operation of the function and the parts of the Services are being affected.

We use Google Analytics as one of our analytics providers. Refer to Google's Policies and Principles to find out more about the privacy policy of Google Analytics. To prevent analytics information from being sent to Google Analytics, use the Google Analytics Opt-out Browser Add-on.


Analytics information also consists of data we collect as a result of running queries against Operational Data across our user base for the purposes of generating Usage Data. "Usage Data" is aggregated data about a category or group of features, services, or users that is not of itself personal information. It is also data about our Clients and their business.

We may incidentally come across sensitive or personal information when we compile Usage Data.


Cookies, web beacons and other technologies are used by Guestlogix and our third-party partners (for example, our advertising and analytics partners) to collect information. A cookie is a small text file that is stored on your hard drive or in device memory for record keeping purposes. We use cookies to give you a better and more personalized use of the Services, to save you logging in every time and to count the number of visits. Guestlogix and our third-party partners also collect information using web beacons. Web beacons are objects embedded in our Services or in emails that assist us to check that Content has been accessed for web analytics. You may be able to opt out of receiving personalized advertisements as described below under How you can protect Your information.


We may also receive personal information from third parties such as social media, data enrichment or authentication services when, for example, you sign up to our Services, fill in forms on our Services or log onto our Services through such services. Any access we may have to such information is governed by the authorization procedures of that service. By authorizing us to connect with a third-party service, you authorize us to access and store your name, email address(es), locale, profile picture URL, and other personal information that the third-party service makes available to us, and to use and disclose it in accordance with this Privacy Policy. Check your privacy settings on these third-party services to learn and modify the information these services send to us.

How We Use Your Information

We may use your Personal Information to provide you with information about Guestlogix’s products and services and to evaluate your use of our Site so that we can improve our Site's design and content. So that we can provide you with information and advertising about products and services that you may be interested in, we may disclose information derived from you in an aggregate, statistical form (along with information about our other Site visitors and/or customers) that does not identify you personally to companies who are interested in advertising on, marketing through or linking with our Site ("Advertising Partners"). We will not disclose your Personal Information to our Advertising Partners in a manner that would allow them to contact you directly unless you "opt in" to our use of your information in this manner. We may, however, use your Personal Information to allow us to contact you regarding our Advertising Partners' products and services.

Personal Information you give us about other persons (such as information about someone you would like us to send marketing materials to) will be used only for the purpose for which you disclosed that information to us. Personal Information you provide us about third parties is not shared with any other person or company, except as set forth below.

We also may make extraordinary disclosures of your Personal Information. These extraordinary disclosures include, without limitation, (1) disclosures required by law, court order or other compulsory process, (2) disclosures made in voluntary cooperation with law enforcement agencies, (3) disclosures to government regulators, (4) disclosures made in an effort to prevent or halt illegal activities on, or the illegal use of, our Site, and (5) disclosures that we reasonably believe are necessary to defend against or prevent us from incurring liability to third parties.

We will not disclose your Personal Information to any third party in a manner that identifies you personally other than as described in this Privacy Policy or with your prior permission.


Because any personally identifiable information you submit to Guestlogix online is purely voluntary and should not be of a particularly sensitive nature, we employ our standard security measures and do not use special encryption methods at this time.

Updates to the Privacy Policy

Guestlogix reserves the right to change this Privacy Policy from time to time, and if we do we will post any changes on this page. Guestlogix will make every effort to communicate any significant changes to you directly. Your continued use of the Services will be deemed acceptance of any updated policy.


If you have any questions about this Privacy Policy or Guestlogix’s privacy practices, please contact us at through our Contact Us page or at our mailing address below:

111 Peter Street Suite 407
Toronto, ON M6K 3S2