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Tom Douramakos, Chairman of the Board
Mr. Douramakos brings over 20 years experience in product and business development through senior level positions with AT&T, CSG, Manulife Financial, Sun Life, CIT Canada, and Silverline Technologies. While traditional Supply Chain Management companies have focused on logistics and inventory management, it was Douramakos's vision and goal to create unique market products with repeatable delivery processes that are based on a holistic approach to the challenges faced by guest services providers and their suppliers.
Brett Proud, Director
Mr. Proud brings over 20 years experience in supply chain planning and retail operations. Proud also has significant professional services experience in the information technology sector, including senior positions with Silverline Technologies, Mastech, Keane and Accenture.
William “David” Oliver, Director
William “David” Oliver has been involved in the airline industry, hotel and hospitality industry consulting for over 35 years. He held executive positions at Wardair Airlines as global Director of Hospitality Operations and Development until it was acquired by CP Air/Air Canada; Sonesta Hotels; Princess Hotels; Sheraton Hotels/Maple Leaf Village; and as Manager, Fairmont/Canadian Pacific - Royal York Hotel, before becoming President, Ramada/Renaissance Hotels and Resorts, Canada.
During the 1990’s and 2000’s, Mr. Oliver as CEO built and opened the London Convention Center and then subsequently undertook major development roles with ITT Sheraton, Starwood Hotels and Resorts, Carlson Hotels and Resorts, and Wyndham Hotels Worldwide. Experienced in financing, construction and branding, he has been involved in the development of over 100 hotels globally. He heads up Strategic Hospitality Services Inc., a global consulting firm involved in projects in China and India, and sits on the board of Leisure Canada, a publicly traded company.
Ralph Richardi, Director
Ralph Richardi served in various executive roles with American Airlines for more than 30 years. As a member of the Executive committee, he led the airline’s North American customer service operations and Cargo Division worldwide, and played a key role in managing American’s relations with its unionized workforce of more than 25,000 people. During his time at American, he was also responsible for operations planning and performance, field services with American Eagle Airlines, and was deeply involved in the Trans World Airlines integration with American, which resulted in the world’s largest air carrier at the time. Richardi has also served as President of Simmons Airlines and held management positions with Chase Manhattan Bank and Ford Motor Company.
Richardi is currently a Board Member of Cage, Inc., a consulting and management firm specializing in aviation support systems. A native of New Jersey, Richardi graduated with a BS in Industrial Management and an MBA from Fairleigh Dickinson University, NJ.
Mark K. Updegrove, Director
Mark Updegrove is Director of the LBJ Presidential Library at the University of Texas in Austin. His business career has included positions as Director of Business Development for Rawle Murdy, a Charleston, South Carolina-based communications firm; Director of National Sales for Sympatico/MSN, Canada's largest internet portal, based in Toronto; and VP, Head of Sales at Yahoo! Canada. Prior to joining the online world, Updegrove spent the bulk of his career in print media, including stints as an account representative and Los Angeles Manager of Time magazine; President of Time Canada in Toronto; Publisher of Newsweek in New York; and Publisher of Nickelodeon and MTV magazines, also in New York. He began his career in marketing at Book of the Month Club.
Updegrove is also the author of Second Acts: Presidential Lives and Legacies After the White House, which won ForeWord Magazine's silver medal for "Book of the Year" in political science in 2006. His second book, Baptism By Fire: Eight Presidents Who Took Office in Times of Crisis, will be published by Saint Martin's Press in January. Updegrove has also written for American Heritage, The Nation, Time, and Worth magazines, and has been interviewed on ABC News, CNN, C-Span, Fox News, PBS, and National Public Radio.
A native of Philadelphia, Updegrove graduated with a B.A. in economics at the University of Maryland.
Chris Gardner, Director
Chris Gardner brings more than 15 years experience in business development and financial markets. Prior to joining GuestLogix as Managing Director Onboard Retail Development he was a portfolio manager with B. Riley & Co. and an equity analyst with Goldsmith and Harris. Gardner graduated from Laurentian University with a Bachelor of Commerce (Honours) degree and became a CFA charter holder in 2001.
Member of the audit committee
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